My Oracle Support Banner

Fusion Global HR: Customize Change Personal Info Notification Not Taking Effect (Doc ID 2762185.1)

Last updated on MAY 14, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


Change Personal Info Notification (FYI) customization not taking effect.

Modified 2 of the notifications in order to mask Date of Birth and SSN for the employee when HR makes change to those specific field .
Company security policy does not allow those sensitive information being show up in email.

You changed template PersonalInfomationRF.rtf and PersonalInformation_Biographical.rtf where added ******** for Proposed and old DOB
However, actual values are appearing instead.

Tried to clear cache in xmlpserver. Also setup Profile BIP_CLIENT_REFRESH_TIME and set to 15.
Tried making a small change to Data Model SQL query to trigger the change but no luck.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.