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P6 Cloud Portal Login Failure with Error - "Your Primavera portal is not configured correctly. Please contact your Administrator" (Doc ID 2764855.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.8 and later
Information in this document applies to any platform.

Symptoms

When specific users attempt to login to the P6 Cloud Portal, the following error occurs:

Your Primavera portal is not configured correctly. Please contact your administrator.

Changes

 

Cause

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