Timezone for Assets Seem to be Incorrect
(Doc ID 2765075.1)
Last updated on MAY 13, 2024
Applies to:
Content and Experience Cloud Classic - Version 18.4.1 and laterContent and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Information in this document applies to any platform.
Symptoms
Asset was set to display during a specific time period using a local timezone (such as EST) but it did not go live at the configured time, instead displaying 5 hours later. This seems to indicate that it was using UTC instead of EST.
Changes
This only occurs when using a custom overlay which uses getHours() to interpret the current date and time when displaying assets.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |