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Custom Report Publish Error In Unifier - " Internal Error :Server is not accessible. Contact your Administrator" (Doc ID 2765325.1)

Last updated on APRIL 05, 2021

Applies to:

Primavera Unifier Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 19.12 version, Unifier Application

Custom Prints- not able to publish

  Custom prints publishing in Unifier fails with below error

ERROR
-----------------------
Internal error : Server is not accessible. Please contact your administrator

The Unifier.log has the below error 

...#c<skire.report.bip.customprint.CustomPrintBulkDataSets> Exception in building query for li_ca
[root] java.lang.NullPointerException

Also, trying to generate a Sample XML Data for the Custom Template returns: 'Loading Sample data Failed'

Cause

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In this Document
Symptoms
Cause
Solution


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