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How Does The Business Unit Get Defaulted On A Service Request? (Doc ID 2765528.1)

Last updated on JULY 06, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Goal

 When creating a service request how does the Business Unit get defaulted?

There may be scenarios where some fields such as category or Product may be dependent on the Business unit.   Some users may not be seeing the correct values and need to know which business unit is being defaulted on the page.

Solution

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Goal
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