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When inactivating a user in SFDC, "Synchronize with Oracle CPQ Cloud" is being set to false (Doc ID 2765557.1)

Last updated on JANUARY 20, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 21 A Patch 4 and later
Information in this document applies to any platform.

Symptoms

When inactivating a user in SFDC, the field "Synchronize with Oracle CPQ Cloud" is being set to false in SFDC and needs to be set to true again after re-activating user.

Also, "Allow Quote Creation" remains true after inactivating user.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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