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OCE Files Flagged as Infected Even Though They are Not (Doc ID 2765677.1)

Last updated on APRIL 01, 2021

Applies to:

Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Content and Experience Cloud Service - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Content and Experience (OCE) files flagged as infected even though they are fine.

After migrating several files to OCE 13 of them (Excel 97 files) would not load and were flagged by OCE as infected.

ERROR
----------

Infected File

Cause

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In this Document
Symptoms
Cause
Solution


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