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External Tax Processing Not Getting Triggered For Non Default Site (Doc ID 2765731.1)

Last updated on APRIL 07, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

External tax processing is configured for multi site where its working fine siteUS but its webhook is not getting triggered for sites other than siteUS.

While choosing shipping method on the Storefront's Checkout page, following error appears and tax doesn't get calculated:

ERROR
-----------------------
{
  "errorCode": "40001",
  "message": "Please check the shipping address and try again.",
  "status": "500"
}

Cause

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In this Document
Symptoms
Cause
Solution
References


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