P6 Web Performance Degradation That Require Restarts Due to Stuck Threads
(Doc ID 2765769.1)
Last updated on MARCH 20, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and laterPrimavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.
Symptoms
P6 EPPM Web is generating stuck threads which intermittently require the managed server to be restarted, the following error can be found in the P6.log.
ERROR
-----------------------
nnnn" seconds working on the request "Http Request Information: weblogic.servlet.internal.ServletRequestImpl@409e6db3[GET /p6/rest/timesheet/1259/details/load/44980/isRm]
", which is more than the configured time (StuckThreadMaxTime) of "3,600" seconds in "server-failure-trigger". Stack trace:
java.lang.Object.wait(Native Method)
java.lang.Object.wait(Object.java:502)
com.primavera.bo.datacaches.ServerWbsHierCache.a(ServerWbsHierCache.java:365)
com.primavera.bo.datacaches.AbstractWbsHierCache.a(AbstractWbsHierCache.java:202)
com.primavera.bo.datacaches.ServerWbsHierCache.b(ServerWbsHierCache.java:156)
com.primavera.bo.datacaches.AbstractWbsHierCache.c(AbstractWbsHierCache.java:165)
com.primavera.bo.datacaches.AbstractWbsHierCache.getParent(AbstractWbsHierCache.java:249)
com.primavera.bo.datacaches.AbstractWbsHierCache.getWbsShortNamePath(AbstractWbsHierCache.java:415)
com.primavera.bo.rules.calc.AssignmentCE.calc_ProjectShortNamePath(AssignmentCE.java:1283)
com.primavera.bo.schema.dispatch.AssignmentCEDispatch.dispatch(AssignmentCEDispatch.java:112)
com.primavera.bo.rules.calc.AssignmentCE.dispatch(AssignmentCE.java:170)
com.primavera.bo.base.CalculateEngineImpl.getObjects(CalculateEngineImpl.java:4327)
com.primavera.bo.base.CalculateEngineImpl.getObjects(CalculateEngineImpl.java:4049)
com.primavera.bo.base.CalculateEngineImpl.getObjects(CalculateEngineImpl.java:4006)
com.primavera.bo.base.server.ServerDAOImpl.loadPrmRowSet(ServerDAOImpl.java:152)
com.primavera.bo.remotable.ReqMgr.getObjects(ReqMgr.java:1291)
com.primavera.bo.remotable.qproxy.ReqMgr.getObjects(ReqMgr.java:804)
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |