PRC:PO: Purchase Orders Are Getting Stuck In 'Pending Approval' Status, Despite Approval Path Being Completed
(Doc ID 2766227.1)
Last updated on MAY 04, 2021
Applies to:Oracle Fusion Purchasing Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Information in this document applies to any platform.
Purchase Orders are Stuck in Pending Approval Even after approving the document
Expect Purchase Orders to go to Open Status
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Login into Fusion Applications
2. Navigate > Procurement > Purchase Order
3. Create PO and Submit for approval
4. Approve by Approvers
5. Status Stuck in Pending Approval
Purchase Order PDF has been customized
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In this Document