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'Login failed. Please try again or contact a system administrator.' Occurs When Users Attempt to Login to the WebClient or Mobile UI After Version Update (Doc ID 2766507.1)

Last updated on JANUARY 11, 2024

Applies to:

Oracle Retail Store Operations Cloud Service - Version 19.1 and later
Oracle Retail Enterprise Inventory Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to the Retail Store Inventory Operations Cloud Service (SIOCS) web client or Store Operations Cloud Service (SOCS) mobile UI , the following error occurs.

ERROR
---------

UI:


Login failed. Please try again or contact a system administrator.

Browser Console Log:

Failed to load resource: the server <xxxx> responded with a status of 404 (Not Found).

 

Cause

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In this Document
Symptoms
Cause
Solution


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