Getting Error ERROR: Could Not Enrich Party By Alternative Key(s) On Creating Loyalty Transactions Using REST
(Doc ID 2766571.1)
Last updated on DECEMBER 18, 2023
Applies to:
Oracle Fusion Loyalty - Version 11.13.21.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.01.0 version, Loyalty Transactions
On trying to create the loyalty transaction, user is getting error ERROR: Could not enrich party by alternative key(s)
ERROR
-----------------------
ERROR: Could not enrich party by alternative key(s): Retrieved Id is null: AltKey With Value [
1902609638
], Retrieved Id With Value [
null
]
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
REST Api call
{
"ProgramNumber": "0000000001",
"PointTypeName": "xxxx",
"TypeCode": "ORA_TXN_ACC",
"SubTypeCode": "ORA_ACC_MCR",
"TxnPartnerSubType_c": "TXN_PARTNER_ACCRUAL",
"MemberNumber": "1902609638",
"PartnerNumber": "2198176",
"Points": "1000",
"TransactionChannelCode":"ORA_TXN_CHANNEL_WEB",
"TransactionDate": "2021-01-13T03:01:44+00:00"
}
Response:
ERROR: Could not enrich party by alternative key(s): Retrieved Id is null: AltKey With Value [
1902609638
], Retrieved Id With Value [
null
]
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |