Agents can't View the Customer's Video When Customer using Web App
(Doc ID 2769824.1)
Last updated on APRIL 19, 2021
Applies to:Oracle Live Experience - Version N/A and later
Information in this document applies to any platform.
Agents can't view the customer's video when customer is connecting through web app on mobile browser.
However if customer connects through web browser on Desktop browser, agents could see the video.
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