Delay Of 5 Seconds Or More Pulling Up Item After Scanning During Transfer Receiving on SOCS Mobile
(Doc ID 2769891.1)
Last updated on MAY 30, 2023
Applies to:
Oracle Retail Store Operations Cloud Service - Version 19.1 and laterInformation in this document applies to any platform.
Symptoms
During Transfer Receiving on the Retail Store Operations Cloud Service (SOCS) UI, item scan takes anywhere between 2 to 5 seconds per item scan. This slows done the receiving process when there are a large number of items per container.
Steps to Reproduce:
1. Login to SOCS
2. Select Shipping/Receiving > Transfer Receiving
3. Select Container and select a Delivery
4. On the Container Items screen, scan items
5. It takes a few seconds before the items are retrieved and qty updated
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |