Fusion Cloud Benefits: Not Able to Process Termination Life Event With Pending Action Item
(Doc ID 2769906.1)
Last updated on AUGUST 22, 2024
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.21.01.0 and laterOracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
When attempting to Process a termination LE, the following error occurs.
ERROR
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You can't process this life event because employee has pending action items (BEN-990950)
STEPS
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The issue can be reproduced at will with the following steps:
1. Process Termination LE
Cause
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In this Document
Symptoms |
Cause |
Solution |