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Fusion Cloud Benefits: Not Able to Process Termination Life Event With Pending Action Item (Doc ID 2769906.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Process a termination LE, the following error occurs.

ERROR
-----------------------
You can't process this life event because employee has pending action items (BEN-990950)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process Termination LE

 

Cause

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In this Document
Symptoms
Cause
Solution


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