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SMS: Link Tracking Error "Internal error: clickthrough returned a null value, link name:, form name: null" (Doc ID 2770034.1)

Last updated on APRIL 20, 2021

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X to 6X [Release 6x]
Information in this document applies to any platform.

Symptoms

Preview of an SMS campaign is displaying the following error:

Internal error: clickthrough returned a null value, link name: <LINK_NAME_FROM_LINK_TABLE>, form name: null

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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