My Oracle Support Banner

FA: SCM: PDH: Item Webservice ItemsV2 Taking Significant Amount Of Time To Return Item Details (Doc ID 2771142.1)

Last updated on JULY 21, 2023

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Item Webservice taking significant amount of time to return item details 

EXPECTED BEHAVIOR
-----------------------

Expect the performance to be better

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Item Webservice ItemsV2 is taking more time to return a result for item.
Example call :

/fscmRestApi/resources/11.13.18.05/itemsV2?onlyData=true&fields=ItemNumber,OrganizationId&q=OrganizationCode=00;ItemNumber=XYZ OR ABC

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.