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FA: SCM: PDH: Item Webservice ItemsV2 Taking Significant Amount Of Time To Return Item Details (Doc ID 2771142.1)

Last updated on MAY 09, 2021

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Item Webservice taking significant amount of time to return item details 

EXPECTED BEHAVIOR
-----------------------

Expect the performance to be better

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Item Webservice ItemsV2 is taking more time to return a result for item.
Example call :

/fscmRestApi/resources/11.13.18.05/itemsV2?onlyData=true&fields=ItemNumber,OrganizationId&q=OrganizationCode=00;ItemNumber=XYZ OR ABC

Cause

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In this Document
Symptoms
Cause
Solution
References


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