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Eloqua Profiler Subtab In CX Sales Not Working When Using Auto Login Link (Doc ID 2771996.1)

Last updated on APRIL 27, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms


Problem Description
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Customer completed the Embedding Profiler as a subtab in Oracle CX Sales as per the steps in document.
The user is created in Eloqua with permissions.
On navigating to the subtab page in CX Sales object (Contact or Lead) it does ask for authentication and on entering the user credentials again return back to the page Authenticate Now.
This only happens for the Auto Login Profiler Link

Cause

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In this Document
Symptoms
Cause
Solution
References


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