My Oracle Support Banner

Argus Screen Freezing During Re-authentication While Performing Case Lock/Unlock and Accepting E2B (Doc ID 2772646.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Insight Cloud Service - Version 8.2 and later
Oracle Life Sciences Argus Safety - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

 Argus Safety UI is freezing when user tries to re-authenticate during case lock/unlock, accepting ICSR reports as shown in the below screenshot as an example:

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.