PRC:POZ: Vendor Unable to Create Work Confirmation -error: Failed to Get Requested Information
(Doc ID 2772655.1)
Last updated on FEBRUARY 02, 2023
Applies to:
Oracle Fusion Supplier Portal Cloud Service - Version 11.13.21.01.0 and laterOracle Fusion Supplier Portal - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
Symptoms
Vendor unable to create work confirmation as line item disappeared (no items to display) and all the blank box (ie: Work confirmation Date, Work Completion Date, Supplier Reference, Comment, Attachment) can't be filled in.
Once click new work confirmation (WC) button, a new WC number has appeared (OCM20000080_15), but vendor cannot fill in any information and upload any attachment (all become grey), hence the WC can’t be saved and submitted
Error popped out:
” Failed to get requested information”
Purchase Order line item not appeared for all previously approved Work Confirmation.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |