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Schedule Appointment Through Drag And Drop Does Not Honor All Resource Constraints (Doc ID 2772681.1)

Last updated on APRIL 29, 2021

Applies to:

Oracle Transportation Management Cloud Service - Version 21.1 to 21.1 [Release 21]
Information in this document applies to any platform.


This is a Appointments related scenario
On the source location, three location resources are defined with constrain appointment.
Once the appointment is scheduled using action, it schedules the appointment on all the three available resources. This is as expected
However when the user drags and drops the shipment on one of the resources it does not check the other two resource availability.
It is important to note that all resources are defined with Constraint appointment check.

In other words, schedule appointment via actions is honoring the constraints where as drag and drop is not honoring the same


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