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FA: SCM: OM: Extension For Payment Term Not Working For All Customers (Doc ID 2772769.1)

Last updated on AUGUST 02, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

An order management extension has been defined to set payment term on order header as described in the following documentation.

One organization "XXX" is set up with a payment terms of NET 30 and another organization "YYY" is set up with payment terms set to NET 15. When placing a new sales order, the NET 30 is defaulted correctly for organization "XXX". However, organization "YYY" is being defaulted with a different payment term instead of NET 15 for which was assigned.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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