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'InvReqCre' Outbound Messages Fail in EICS With 'Unable to load mapper class for DEO type' For Store Orders (Doc ID 2772791.1)

Last updated on MAY 23, 2021

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.2 and later
Oracle Retail Store Operations Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to process a 'InvReqCre' outbound message from Retail Enterprise Inventory Cloud Service (EICS) upon approving a Store Order, the following error occurs in the MPS_STAGED_MESSAGE table:

ERROR
-----------------------

oracle.retail.sim.common.core.SimServerException: Error processing message! [Inbound: false, MessageType: InvReqCre, BusinessId: 3]
at oracle.retail.sim.service.mps.BaseSimMessageServiceHandler.buildException(Unknown Source)
at oracle.retail.sim.service.mps.SimMessageProcessHandler.handleOperation(Unknown Source)
at oracle.retail.sim.service.mps.SimMessageProcessHandler.handleOperation(Unknown Source)
at oracle.retail.sim.service.core.BaseServiceHandler.execute(Unknown Source)
at oracle.retail.sim.service.mps.MpsServiceImpl.processStagedMessage(Unknown Source)
at oracle.retail.sim.service.mps.MpsServiceImpl$Proxy$_$$_WeldClientProxy.processStagedMessage(Unknown Source)
at oracle.retail.sim.service.mps.MpsServiceImpl.processStagedMessage(Unknown Source)
at oracle.retail.sim.service.mps.MpsServiceImpl$Proxy$_$$_WeldClientProxy.processStagedMessage(Unknown Source)
at oracle.retail.sim.service.ejb.MpsServiceBean.processStagedMessage(Unknown Source)
at sun.reflect.GeneratedMethodAccessor957.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:333)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:101)
at com.oracle.pitchfork.intercept.JeeInterceptorInterceptor.invoke(JeeInterceptorInterceptor.java:101)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInacle.pitchfork.intercept.LifecycleEventCallbackInvocationContext.proceed(LifecycleEventCallbackInvocationContext.java:150)
at com.oracle.pitchfork.intercept.InterceptionMetadata.invokeTimeoutMethod(InterceptionMetadata.java:627)
at weblogic.ejb.container.injection.EjbComponentCreatorImpl.invokeTimer(EjbComponentCreatorImpl.java:71)
at weblogic.ejb.container.injection.InjectionBasedEjbComponentCreator.invokeTimer(InjectionBasedEjbComponentCreator.java:193)
at weblogic.ejb.container.manager.BaseEJBManager.invokeTimeoutMethod(BaseEJBManager.java:199)
at weblogic.ejb.container.timer.TimerImpl.timerExpired(TimerImpl.java:343)
at weblogic.timers.internal.TimerImpl.run(TimerImpl.java:301)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:681)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:655)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
Caused by: oracle.retail.sim.common.core.SimServerException: Error publishing RIB message!
at oracle.retail.sim.intrib.publisher.SimMessageRibPublisher.handleMessage(Unknown Source)
at oracle.retail.sim.server.integration.publisher.SimMessagePublisherProviderImpl.publish(Unknown Source)
... 63 more
Caused by: oracle.retail.sim.common.core.SimServerException: Unable to load mapper class for DEO type: class oracle.retail.sim.server.integration.deo.storeorder.StoreRequestDeo
at oracle.retail.sim.server.integration.SimMessageMapperProviderImpl.mapFromDEO(Unknown Source)
... 65 more



Steps to Reproduce:

 

  1. Create a Store Order for an item from the SIOCS web client
  2. Approve the Store Order
  3. InvReqCre message fails to process

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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