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Fusion Compensation: Salary: (FND-13) Unable to Access Salary Component with Promotion Using Seeded Line Manager Role. (Doc ID 2773291.1)

Last updated on FEBRUARY 07, 2024

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to access Salary Component with Promotion using seeded Line Manager role.

Promotion Approval rules seem to be good, but the page is preventing access to Salary card in both Responsive UI and Classic UI.

ERROR
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You don't have permission to access this information. Contact your help desk. (FND-13)


STEPS
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The issue can be reproduced at will with the following steps:

1. As a Line Manager, Promote an employee
2. Observe error in Salary section when trying to access Salary card.


Cause

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In this Document
Symptoms
Cause
Solution


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