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Error "The chances for custom subject area Deal Sheet weren't saved. (ZCX-3075121)" While Publishing Custom Subject Area (Doc ID 2773661.1)

Last updated on MAY 18, 2021

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion B2B Service Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to publish a custom subject area (CSA), the following error occurs.

ERROR
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The chances for custom subject area Deal Sheet weren't saved. (ZCX-3075121)
Cause You can't remove entities after a custom subject area is published.
Action Refresh the list of custom subject areas and try again. If the save still fails, then the removed entity may no longer be reportable.

An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 45, Server Domain: FADomain, Server Instance: UIServer_as1_02, Application Name: ORA_CRM_UIAPP.


STEPS
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The issue can be reproduced at will with the following steps:
1. Created CSA
2. Add Related Object
3. Select the fields
4. Save and Submit

Error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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