My Oracle Support Banner

Actual Shipment Inbound Transmission Overwriting The Shipment Reference Number Values (Doc ID 2773733.1)

Last updated on OCTOBER 20, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 21.1 to 21.1 [Release 21]
Information in this document applies to any platform.

Symptoms

Actual Shipment XML is sent to OTM to update shipment reference number data
This process is overwriting the previous data and keeping only the latest data.

Expectation is that both the old and new shipment reference number data should be retained on the Shipment & not replaced with new value when a fresh integration comes in

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.