My Oracle Support Banner

FA: SCM: PD: Item Structure Batch is Stuck in Batch Import Process in In-progress Status With No Error Messages (Doc ID 2775937.1)

Last updated on MAY 26, 2021

Applies to:

Oracle Fusion Product Development Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

Item Structures are getting stuck in IN PROGRESS Stage and is not moving to completed Stage.
Unable to see any error both Frontend and Backend.

EXPECTED BEHAVIOUR
-----------------------
Batch Import Process needs to complete the import process

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download Item FBDI Template
2. Populate Item Data in the template
3. Generate the CSV File
4. Load Interface File for Import
5. Run the Manage Item Import process
6. Error Occurs


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.