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JCS OCI Classic C@C Instance - Unable to SSH into the VM. (Doc ID 2776341.1)

Last updated on MAY 29, 2024

Applies to:

Java Cloud Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

Unable to SSH into the JCS VM. Restart of the Instance fails with the below error.

 

Detach the boot volume of the instance and attach it to a temporary VM as per steps in the below document. This helped reveal actual cause for the issue.

Repairing Configuration for and Restoring Access to the OCI-C Linux-based PaaS or IaaS Underlying VM (Doc ID 2085512.1)

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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