Fusion Benefits : Your Total Cost Not Showing Correct Value In Benefits Self Service
(Doc ID 2776934.1)
Last updated on FEBRUARY 09, 2023
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.21.01.0 and laterInformation in this document applies to any platform.
Symptoms
'Your Total Cost' at the top of page after submitting enrollment/enrollment results are not including 'Disability and Life Insurance plan' amounts in employee self service.
But we are able to see complete cost in Benefits Service Center(Admin).
Note: We have hidden 'Disability' and 'Life Insurance' plans on self service pages as part of our open enrollment.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |