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Fusion Benefits : Your Total Cost Not Showing Correct Value In Benefits Self Service (Doc ID 2776934.1)

Last updated on FEBRUARY 09, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

 'Your Total Cost' at the top of page after submitting enrollment/enrollment results are not including 'Disability and Life Insurance plan' amounts in employee self service.

But we are able to see complete cost in Benefits Service Center(Admin).

Note: We have hidden 'Disability' and 'Life Insurance' plans on self service pages as part of our open enrollment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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