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Post OJET Upgrade - Agent Console Advanced Search not Showing Calendar Date Picker (Doc ID 2777595.1)

Last updated on JULY 22, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

Post OJET upgrade, the calendar in the agent advanced search is not showing the date picker to select dates.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

Login to Agent
Requests
Advanced Query
Click on Calendar options (Start and End)
The date picker is not popping up.

Cause

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In this Document
Symptoms
Cause
Solution
References


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