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Unable To Go Back To Reports Screen After Downloading One Report (Doc ID 2777811.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Transportation Management Cloud Service - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

Unable to go back to Reports screen after downloading one report in Chrome Browser.

ERROR
-----------------------
Get the same report even after hitting Back


STEPS
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1. Login to OTM.
2. Navigate to Buisiness Process Automation ->> Reporting ->> Report Manager
3. Go to any Report ->> Click on "Run".
4. For demo, I clicked on "Run" against Pickup Summary Report.
5. Enter appropriate values and generate report in "PDF" format.
6. Download report.
7. Now click browser "Back" button (as there is no other option to go back)
8. If you have logged in using Google Chrome browser, you can not go back on "Reports" page.
9. If you click 'Home' icon, you will goto screen where you have to again navigate to the Reports.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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