FA: SCM: PLM: Unable To Access Item Class EFF Attribute Page (Doc ID 2779087.1)

Last updated on AUGUST 07, 2023

Applies to:

Symptoms

On Fusion Product Hub: 11.13.21.01.0
When attempting to access an EFF Attribute Page for Items within a specific Item Class the following issue occurs.

-- Issue
When attempting to access the EFF attribute page created for this item class, the application does not open the appear to respond.

The application does not open the page and the page hangs, not allowing any further navigation.

-- Expected Behavior
The customer expects to be able to successfully open the item eff page created for this item class

 -- Steps
The issue can be reproduced at will with the following steps.
1. Product Information Management
2. Manage Items
3. Search for an item in the Sites item class
4. Open item and navigate to the Specifications tab
5. Attempt to select the Site Details page
6. Application does not open the page as expected.
7. Browser then hangs and does not allow further navigation

Changes

Cause

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