My Oracle Support Banner

FA: SCM: PLM : Cancelling a Change Order in Scheduled Status Returns Error "This action cannot be performed because the selected record does not have the required status" (Doc ID 2780805.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to Open and cancel CO stuck in scheduled status

EXPECTED BEHAVIOR
-----------------------
Expect to cancel the stuck ECOs

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Query Change Orders through Manage Change Orders

2) Try to open the CO

Users gets Blank Page

3)  If User tried to cancel it via the Actions button on the Manage Change Orders page,

then they get Error cannot cancel because the CO does not have the required status like below

"This action cannot be performed because the selected record does not have the required status"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.