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TCC and API Have Different Exported Values for Offers,ActualStartDate (Doc ID 2781586.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Taleo Platform Cloud Service - Connect - Version 20B and later
Oracle Taleo Recruiting Cloud Service - Version 20B and later
Information in this document applies to any platform.

Symptoms

 A Candidate has an accepted offer with a start date.  However, for the same Offer an Application export  of path="Offers,ActualStartDate" has different values, depending upon whether it was exported via TCC or Taleo Web Services API (SOAP).

For example:

Changes

In the zone, the the setting "Ignore Time Zone for Offer Start Date" is set to YES  -  See: Ignore Time Zone for Offer Start Date (Doc ID 1045842.1)

The SmartOrg user account used by the exports has a time zone preference that is not (UTC -05:00) Eastern Time - Montreal, New York, Washington D.C.  -  See: Verifying User Time Zone (Doc ID 1046551.1)

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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