TCC and API Have Different Exported Values for Offers,ActualStartDate
(Doc ID 2781586.1)
Last updated on MAY 09, 2023
Applies to:
Oracle Taleo Platform Cloud Service - Connect - Version 20B and laterOracle Taleo Recruiting Cloud Service - Version 20B and later
Information in this document applies to any platform.
Symptoms
A Candidate has an accepted offer with a start date. However, for the same Offer an Application export of path="Offers,ActualStartDate" has different values, depending upon whether it was exported via TCC or Taleo Web Services API (SOAP).
For example:
- TCC: 2018-11-05T08:00:00-05:00
- API: 2018-11-04T16:00:00-05:00
Changes
In the zone, the the setting "Ignore Time Zone for Offer Start Date" is set to YES - See: Ignore Time Zone for Offer Start Date (Doc ID 1045842.1)
The SmartOrg user account used by the exports has a time zone preference that is not (UTC -05:00) Eastern Time - Montreal, New York, Washington D.C. - See: Verifying User Time Zone (Doc ID 1046551.1)
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |