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Oracle Fusion Recruiting Cloud: Preview Offer is Blank and Error is Returned in Job Offer Letter Template: "Exception: element.xdofo:start is not supported yet." (Doc ID 2781687.1)

Last updated on MARCH 03, 2022

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

When previewing a job offer in Recruiting, the job offer letter never loads (the page just spins).

When previewing the job offer letter in Microsoft Word with the BI Publisher plug-in, the following errors occur:

oracle.xdo.XDOSAXException: org.xml.sax.SAXException: element xdofo:start is not supported yet.
at oracle.xdo.template.fo.FOProcessingEngine.process(FOProcessingEngine.java:463)
at oracle.xdo.template.FOProcessor.generate(FOProcessor.java:1291)
at RTF2PDF2.runRTFto(RTF2PDF2.java:484)
at RTF2PDF2.runXDO(RTF2PDF2.java:343)
at RTF2PDF2.main(RTF2PDF2.java:235)
Caused by: org.xml.sax.SAXException: element xdofo:start is not supported yet.
at oracle.xdo.template.fo.FOHandler.startElement(FOHandler.java:315)
at oracle.xdo.common.xml.XSLTHandler$SEEntry.sendEvent(XSLTHandler.java:542)
at oracle.xdo.common.xml.XSLTMerger.startElement(XSLTMerger.java:51)
at oracle.xdo11g.parser.v2.XMLContentHandler.startElement(XMLContentHandler.java:182)
at oracle.xdo11g.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1322)
at oracle.xdo11g.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:366)
at oracle.xdo11g.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:312)
at oracle.xdo11g.parser.v2.XMLParser.parse(XMLParser.java:218)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at oracle.xdo.common.xml.XDOSAXParser.invokeParse(XDOSAXParser.java:300)
at oracle.xdo.common.xml.XDOSAXParser.parse(XDOSAXParser.java:149)
at oracle.xdo.template.fo.FOProcessingEngine.process(FOProcessingEngine.java:449)

... 4 more

 

java.lang.ClassCastException: oracle.xdo.template.fo.elements.FOBlock cannot be cast to oracle.xdo.template.fo.elements.FOPageLeve

at oracle.xdo.template.fo.elements.FormattingEngine.startLayout(FormattingEngine.java:271)
at oracle.xdo.template.fo.elements.FormattingEngine.run(FormattingEngine.java:165)
at oracle.xdo.template.fo.FOHandler.endElement(FOHandler.java:606)
at oracle.xdo.common.xml.XSLTMerger.endElement(XSLTMerger.java:69)
at oracle.xdo11g.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:211)
at oracle.xdo11g.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1352)
at oracle.xdo11g.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:366)
at oracle.xdo11g.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:312)
at oracle.xdo11g.parser.v2.XMLParser.parse(XMLParser.java:218)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at oracle.xdo.common.xml.XDOSAXParser.invokeParse(XDOSAXParser.java:300)
at oracle.xdo.common.xml.XDOSAXParser.parse(XDOSAXParser.java:149)
at oracle.xdo.template.fo.FOProcessingEngine.process(FOProcessingEngine.java:449)
at oracle.xdo.template.FOProcessor.generate(FOProcessor.java:1291)
at RTF2PDF2.runRTFto(RTF2PDF2.java:484)
at RTF2PDF2.runXDO(RTF2PDF2.java:343)
at RTF2PDF2.main(RTF2PDF2.java:235)

 

Cause

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In this Document
Symptoms
Cause
Solution


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