The Comment Was Not Included In The Worklist When Request For More Information Was Used (Doc ID 2781721.1)

Last updated on JUNE 29, 2021

Applies to:

Symptoms

On : 11.13.20.10.0 version, Goal Management

ACTUAL BEHAVIOR
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Comment was not included in the worklist/notification

Manager asked an employee to delete a goal submitted for approval via request information. Employee deleted the goal and resubmitted the goal plan for approval but his comment was not included in the worklist.


EXPECTED BEHAVIOR
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Goal comments to be displayed in approval notification

STEPS
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The issue can be reproduced at will with the following steps:
1. Worker created to two (2) performance goals and submitted the goal plan for approval; comment was included in the worklist/approval history.
2. Manager requested information and asked the worker to delete the 2nd goal; comment was included in the worklist/approval history.
3. Worker deleted the 2nd goal and submitted the goal plan for approval; comment was not included in the worklist/approval history.

Cause

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