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Service Request API Issue (Doc ID 2782746.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

While we try to pass request body to ServiceRequest API, we got below error:
Error:
"Applying List binding LOV_For_IL_c with given set of values leads to no matching row for a row of type :ServiceRequestRest, key oracle.jbo.Key[
  300000029940119
]"



API/Endpoint: crmRestApi/resources/latest/serviceRequests

Request Body:

{
  "Title": "ABC ",
  "CategoryId": null,
  "ServiceTypes_c": "SERVICE_REQUEST",
  "ReportedByPartyId": 1234,
  "PrimaryContactPartyId": 123,
  "SeverityCd": "ORA_SVC_SEV3",
  "AccountPartyId": 123,
  "SourceCd": "ORA_SVC_CUSTOMER_UI",
  "StripeCd": "ORA_SVC_CRM",
  "ContractName_c": "ABC",
  "IBAssetId": 123,
  "IL_c": "Value1"
}

Cause

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In this Document
Symptoms
Cause
Solution
References


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