Error: 'Too many matching records found. Specify additional criteria to limit the number of records.' When Viewing A Service Request (Doc ID 2782999.1)

Last updated on DECEMBER 22, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

When trying to query a service request and open it the following error is shown.

"Too many matching records found. Specify additional criteria to limit the number of records."

Why does this happen only for some service requests?

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