"The requested page was either not found or you do not have access to it" or "Database name: undefined" After Logging in to the Team Member Web Application
(Doc ID 2783290.1)
Last updated on OCTOBER 19, 2023
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 220.127.116.11 and later
Information in this document applies to any platform.
After logging into the Team member web application, one of the following errors occurs:
- When using a direct URL to the Team Member page: The requested page was either not found or you do not have access to it.
- When accessing Team Member from the Cloud portal main page, after it opens, in top right corner: Database name: undefined.
The following error can also be found in the P6tmweb.log/p6webaccess.html log:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
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