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"The requested page was either not found or you do not have access to it" or "Database name: undefined" After Logging in to the Team Member Web Application (Doc ID 2783290.1)

Last updated on OCTOBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


After logging into the Team member web application, one of the following errors occurs:

The following error can also be found in the P6tmweb.log/p6webaccess.html log:

ORA-12514, TNS:listener does not currently know of service requested in connect descriptor


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