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Oracle Fusion Recruiting Cloud: Auto Duplicate Check Failed to Identify Duplicate Records During Move to HR Process (Doc ID 2783356.1)

Last updated on JUNE 14, 2021

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

During a candidate's Move to HR, instead of the candidate being identified as a duplicate and the job application going to HR - Error During Processing, the job application is moving forward into HR - Processing in Progress.

This results in a new pending worker being created, which causes an ex-employee record to have a new employee record.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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