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System Not Printing Unique Packing Slips Categorized Based On Order Type (Doc ID 2784314.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 21.2 and later
Information in this document applies to any platform.

Symptoms

On : 21.2 version, Core Product Functionality

 
Customer has configured company report types for Order packing with report sub type as WebReportGen2 and differentiated based on Order type.
Expectation is to print different configured reports based on the order type.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to company report types configuration screen and setup a report for different order types.
2. Navigate to an Order header and filter by Order #.
3. Print Packing slip from Order header screen.
4. Notice that the report format is not the created one in Webreports instead default packing slip is printed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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