Debit Memo Not Generated When The Credit Note Is Late
(Doc ID 2784500.1)
Last updated on NOVEMBER 01, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
Debit Memo not generated when the Credit note is late.
Steps To Recreate:
1. Create Purchase Order and Receive in Full.
2. Create invoice with cost discrepancy and select a term which is immediate (Due date is same as the Document date).
3. Automatch executed and discrepancy will be created.
4. Try to resolve the discrepancy to result in a Credit Note request (CNR).
5. Rollup executed - CNR - Cost created in Approved status.
6. Send Debit memo days was set to 1 and supplier option is debit memo only when the credit note is late.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |