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Cancelled Offer Throws "Error: End Time must be later than Start Time when Start Date and End Date are equal." when Opening from UI (Doc ID 2786262.1)

Last updated on JULY 05, 2021

Applies to:

Oracle Retail Pricing Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

Opening a cancelled promotion, which was canceled the same day it started, fails with error:

"Error: End Time must be later than Start Time when Start Date and End Date are equal."

Steps to Reproduce:
-------------------
1. Create a promotion and make it active.
2. Cancel the promotion offer same day it starts. Save & Close.
3. Open the canceled promotion offer.
4. Note it fails with error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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