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Fusion Benefits Cloud - HR Is Unable To Delete The Employee’s Contacts When Enrolments Are In Open Status (Doc ID 2786335.1)

Last updated on JULY 11, 2021

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.04.0 version, Manage Benefits

When attempting to delete a contact designated as beneficiary,
the following error occurs:

ERROR
-----------------------
Remove the contact as a dependent or a beneficiary from all benefit plans before end dating.
Contact your benefits administrator for assistance. (PER-1531463)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Choose the contact as Beneficiary
2. Try to end date the contact using a future date.
3. See the error message.



Cause

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In this Document
Symptoms
Cause
Solution
References


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