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Importing and Update Participant Details Process Completed Successfullly But Did Not Update the ATTRIBUTE1 and ATTRIBUTE2 Fields (Doc ID 2786577.1)

Last updated on JUNE 22, 2021

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

After running Import and Update Participant Details process for a new resource (not existing ones), the ATTRIBUTE1 and ATTRIBUTE2 fields were not update.

STEPS
1. Import Participant
2. Create a ZIP file from the generated csv from ICParticipantImportTemplate.xlsm
3. Upload the ZIP file to File Import and Export for account ic/IncentiveCompensationParticipant/import
4. Go to Participant Assignments -> Import Participant Details, and choose the file uploaded on step 3
5. Check Participant Snapshot and see that the values for ATTRIBUTE1 and ATTRIBUTE2 were not updated on the participant details

Cause

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In this Document
Symptoms
Cause
Solution


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