Enabling A Sandbox From Quick Actions/HCM Experience Design Studio Puts the User into a Previously Created Sandbox (Doc ID 2786749.1)

Last updated on AUGUST 19, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

When entering a Sandbox via the Quick Actions/HCM Experience Design Studio, the user is put into an existing sandbox. For example:

1. Log into Fusion using the URL which includes "FuseWelcome" for example:

https://<PodName>t.fa.<dataCentre>.oraclecloud.com/fscmUI/faces/FuseWelcome

https://abcd-test.fa.us6.oraclecloud.com/fscmUI/faces/FuseWelcome

2) go to My Client Groups/Quick Actions/HCM Experience Design Studio

3) A Blank Page is displayed which shows the Sandbox Orange Banner bar (but has no sandbox name) and shows Sandbox Mode Preview

4) Refresh the page, an error is returned:

Error 500--Internal Server Error

5) Log back into Fusion, observe that the Sandbox is now showing - eg.

DESIGN_STUDIO_AUTO_CREATED_SB_2021_06_22_08_28_34

6) Observe that this is not a freshly created Sandbox

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.