Fusion Global Payroll -Bank Account Showing Active Even After Unchecking The Active Check Box (Doc ID 2787117.1)

Last updated on NOVEMBER 03, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The Employee unchecked the Active Check box for the Bank account in Payment Method Self-Service page but still it shows Active.

EXPECTED BEHAVIOR
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Once inactivates, external bank accounts not to be available anymore/display as inactive. 

STEPS
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The issue can be reproduced at will with the following steps:
1. Me>Pay>Personal payment methods
2. Inactivate bank account
3. Respective bank account is still available for selection.

Changes

Cause

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