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SFDC User Sync Failure When a SalesAgent User Attempts to Update Their Own User (Doc ID 2787958.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 21 A Patch 8 and later
Information in this document applies to any platform.

Symptoms

Salesforce User Sync failure, when a SalesAgent type user attempts to update their own user.
This occurs on Managed Package 8. The message below is captured in the CPQ bm.log.

[ERROR] com.bm.xchange.rest.filters.request.RestAPIAuthorizationFilter.filter(RestAPIAuthorizationFilter.java:53) - Rest API authorization failed com.bm.xchange.services.security.AuthorizationException: This action requires admin access.

Cause

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In this Document
Symptoms
Cause
Solution
References


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