My Oracle Support Banner

All The Catalog Changes Are Not Applied on Admin UI (Doc ID 2789093.1)

Last updated on JULY 04, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.2.5 to 21.2.5 [Release 21B]
Information in this document applies to any platform.

Symptoms

On : NA version, Store Administration

Admin endpoint updates can appear to not take effect even though changes are saved properly in the back-end due to stale JSONAdminCache entries.

STEPS TO REPRODUCE

--------------------------

  1. Go to /occs-admin > Catalog > Manage Catalogs > All Catalogs > Classical Movies Catalog > Collections
  2. Make note of the collection count
  3. Click "Edit List" and add any other collection to the list
  4. Click Done, and Save
  5. Go back to Manage Catalogs> All Catalogs > Classical Movies Catalog > Collections
  6. Observe that the list shows the original collection count (without the newly added collection)

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.