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Error Code When Using a QBDE as a Trigger Element to Send the Record to the Next Step in the Workflow Through Conditional Routing (Doc ID 2790811.1)

Last updated on MARCH 25, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.5 to 21.6 [Release 21.5 to 21.6]
Information in this document applies to any platform.

Symptoms

On Unifier Version 21.5.

When using a Query Based Data Element (QBDE) as a Trigger Element to send the record to the next step in the workflow through Conditional Routing:

Expected Result

The record should Send to the next step in the workflow without incident.

Actual Result

An Alert pops up with something similar to the following - noting that the first half of the Error Code is the company Short Name which is stagnant, and the second half is dynamic:

Error Code: OJEKATPA-2475TA1DO3
An unexpected error has occurred, and the system cannot process your request.
Contact your System Administrator referencing this error code OJEKATPA-2475TA1DO3.

The Error Code can be used to search the log files for additional information, and something similar to the following will be found:

...Diagnostic Code = OJEKATPA-2475TA1DO3...

Cause

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In this Document
Symptoms
Cause
Solution
References


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